blog - Mindful Automations

Why customization is key to building a successful Automation Solution

Organizations are looking for faster, efficient mechanisms to improve productivity and ensure business continuity today. It needs to take into account the employee productivity and the enhanced value they are able to deliver once automation kicks in.

Are you looking for a transition from manual to automated processes? Customized automation solutions lead to higher-quality production, more extensive yields, and lower costs in the long term. While automation is expensive (subjective), the process behind it yields an ROI in months, depending on the size and volume of the business.

Investing in the right people in the organization and the right tool is important before jumping into automation. Automation is a magical bandage that will suddenly make a faulty process suddenly successful or bring your overnight success.

Choosing a Partner (Right Tool)

Asking the right questions to the prospective partner and getting a clear understanding of their capabilities and how they are able to meet your needs is important to get a good starting point.

The automation provider begins by asking focused questions and if needed, will visit your facility to see your current operations. It could be a PoC (Proof of Concept) that you want to get them sharing their thoughts and ideas.

Why Customization is important

Assume you are running a large garment manufacturing company with over 10,000 employees, and you need to ensure automation in attendance and ability to calculate the break times etc., to calculate their productivity.

While the requirement seems simple with the top key objectives being:

  • Attendance calculator
  • Break time monitoring
  • Productivity reporting

For the automation provider to give you a solution, they need to have an in-depth understanding of your systems and processes that are currently followed. How are you currently calculating the attendance of 10,000 people?

A recent article on Amazon, states how employees want to be paid for waiting in security lines before entering and departing. Any organization is scared of being sued by workers for time spent apart from their actual work from the Amazon example.

If there are 10 gates for employees to enter, that means each gate handles an average 1000 employees. Assuming each employee takes 20 seconds at the check in, still a lot of time is spent overall with hundreds of them waiting. With facial recognition cameras being able to spot employees and giving them the go ahead with a second, wouldn’t that reduce the time to a large extent?

Having captured all the data, the ability of the solution to transmit that in various other departments in the organization including HR, Finance, Admin becomes important.

Mapping scenarios like these and tailoring practical solutions to solve the organizations' problem is key to having a successful implementation.

Sometimes it could be integrations which can be challenging. The ability of the provider to have the experience of setting it up and having it run smoothly is a testament of their ability to solve your needs.

While there are plenty of examples to share. We would like you to speak to us if you have any specific challenge and see how we can help you solve it.